Introduction
Welcome to Saferadar ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Saferadar mobile application (the "App").
Saferadar is a real-time safety assistance application that connects people who need help with people who provide help. Our service includes emergency assistance with live location tracking and real-time communication.
By using the App, you consent to the data practices described in this policy.
Information We Collect
Personal Information
- Account Information: Name, email address, phone number, username, and password
- Profile Information: Profile photo, bio, and user preferences
- Authentication Data: JWT tokens and login credentials
Location Information
- Real-Time GPS Location: Precise coordinates when you use location features
- Location History: Records of locations during active help requests
- Distance Data: Calculated distances between users
- Movement Data: Speed and direction during assistance
Technical Information
- Device Information: Device type, operating system, unique device identifiers
- App Usage Data: Features used, session duration, interaction patterns
- Connection Data: IP address, network type, socket connection status
Communication Data
- Help Requests: Details of requests sent and received
- Notification preferences and delivery status
- Transaction Data: Help request status, completion records, and timestamps
How We Use Your Information
Service Delivery
- To connect users for emergency assistance
- To enable real-time location sharing between matched parties
- To facilitate live tracking and navigation during active help requests
- To manage user accounts and authentication
Safety and Security
- To verify user identity and prevent fraud
- To ensure only matched parties can communicate in private rooms
- To monitor and improve location accuracy for user safety
App Improvement
- To analyze usage patterns and improve app functionality
- To optimize location update algorithms
- To enhance socket connection stability and performance
How We Share Your Information
During active help requests, real-time location, name, and profile photo are shared between matched parties. Location sharing stops when the request is completed.
Service Providers
- Cloud Hosting: Server infrastructure and data storage
- Socket.IO Services: Real-time communication infrastructure
- Analytics Providers: App usage and performance analytics
Legal Requirements
- Court orders, subpoenas, or legal processes
- Government or regulatory investigations
- Requests to prevent fraud, illegal activity, or imminent harm
Data Retention
Active Data
- Account Information: Retained while your account is active
- Location Data (Real-Time): Deleted immediately after help request completion
- Socket Connection Data: Deleted when session ends
Historical Data
- Help Request Records: Retained for 12 months
- Location History: Aggregated and anonymized after 30 days
- Usage Analytics: Retained for 24 months
Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at saferadarapp@gmail.com.
Rights Overview
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Opt-Out: Disable location services or withdraw consent
Location Services
How We Use Location
- Share location when requesting or providing help
- Live location tracking during active assistance
- Updates sent when you move 10+ meters or every 5 seconds during active requests
Controlling Access
- Device Settings: Enable/disable location services for the App
- Session Control: Location sharing stops when help request completes
Data Security
Technical Safeguards
- Encryption: Data encrypted in transit using TLS/SSL
- Authentication: JWT tokens with auto-refresh
- Access Control: Room-based access restrictions
Limitations
- No method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
Saferadar is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected such information, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted in the App, and material changes will be communicated via in-app notification or email. Continued use after changes constitutes acceptance.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices, reach us at:
Email: saferadarapp@gmail.com
In-app: Settings → Help & Support